BE THERE WITH WOVEN Ensure new & existing customers can contact your business. UK based 24/7 call answering service.

KEEPING YOU AND YOUR CUSTOMERS CONNECTED

We make it easier for your customers to connect whatever day, whatever time on whatever channel they prefer. Woven with You, provides a seamless extension of your own business, so that you can focus on the value-add activity that will help you to grow. Empowered by an intuitive technology platform and with over 500 clients across multiple sectors, you can entrust your customers to us.

OUR SERVICES

PA Services 01 PA SERVICES ALWAYS HERE FOR YOU SO YOU NEVER MISS OUT ON AN OPPORTUNITY Customer Service 02 CUSTOMER SERVICE BECOMES A PART OF YOU WITH SERVICE THAT FEELS PERSONAL TO YOUR BRAND Overflow & Surge 03 OVERFLOW & SURGE WHICH IS SEAMLESS WITH YOU, OFFERING YOU CONTINUITY AND COST CONTROL Help Desk 04 HELP DESK ENSURES WE’VE GOT YOU SO YOU CAN BE CERTAIN SOMEONE WILL HELP B2B Outbound 05 B2B OUTBOUND HELPS YOU GROW, EMPOWERING YOUR SALES TEAMS TO CONVERT

IN SUMMARY

Solutions for

SMALL & LARGE BUSINESSES

24/7

provision
available

TECHNOLOGY

enhanced process to enable remote working

MULTI
CHANNEL

management

There are a few consistent shifts that we’re seeing across the globe. What consumers value is truly shifting, and so is their channel choice. Consumer spending is “overpronating” massively toward value, and there’s a material flight to online. These trends are going to be here to stay. For example, what’s happening to e-marketplaces is quite astounding in terms of the meteoric growth that they’re all experiencing. So it is vital that you are there to serve you customers no matter the channel or time. This is where we can help.

WANT TO START YOUR JOURNEY TO DELIVERING CUSTOMER EXCELLENCE?

GET IN TOUCH WITH ONE OF OUR RETAIL EXPERTS FOR A FREE NO OBLIGATION CONSULTATION

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WHAT OUR CLIENTS SAY ABOUT US

YOUR QUESTIONS
ANSWERED

Are my calls answered by real people?

Yes. At Woven we believe real people having real conversations is vital to building strong relationships in business. That’s why it will always be a real person answering your calls.

Can I Keep my existing number?

Yes. You simply set up a divert to a new number we provide you with and all the calls to your existing number will come through to us.

Some of my calls are not straight forward, how do I know you will get the right info?

We talk with you about what you need to get out of each call and will build you a bespoke script based on the information you give us. You can make as many changes as you need to your script to make sure we get it right.